Membership Data Manager

Position Summary

This position is responsible for managing and overseeing the data operations and technical implementation of Council 13’s Unionware System and other data tools. The role includes ensuring data integrity, managing vendor relationships, providing technical support to users, and producing member data reports for stakeholders

Primary Responsibilities:

• Manage the operation of Council 13 membership and dues information database (Unionware).
• Generate reports for stakeholders to support decision-making
• Manages the tracking and distribution of Dues and Bargaining files for processing and oversee data processing workflow.
• Provide data cleansing support for large data sets
• Provide technical assistance and resolve database-related issues for users.
• Manage the relationship with vendors, escalating issues that require immediate resolution, and advocating for fixes/patches to the database programs when appropriate.
• Tracking, reporting, and analyzing member data
• Assist leadership in preparation of data reports.
• Document business processes and procedures.
• Oversee training and support for staff.
• Ensure the integrity and confidentiality of database
• Other duties as required.

Minimum Requirements:

• Bachelor’s degree, and four (4) years of experience working in a data-related position; OR equivalent combination of education and/or experience.
• Experience in membership data systems, preference Unionware.
• Experience with Microsoft Office; specifically, Excel.
• Strong data management and analytical skills.
• Demonstrated project management skills; ability to manage complex projects, prioritize and multi-task.
• Ability to troubleshoot any data-related problems.
• SQL skills preferred.
• Excellent data management knowledge.
• Effective communication skills as well as an ability to explain complex, technical information in a nontechnical easy-to-understand way.
• Must have the ability to relate to and work with diverse groups of people; ability to work independently within the context of a plan.
• Familiarity with Unionware and/or Access Databases a plus.
• Experience working in the labor movement, or advocacy groups.