Email and SMS Operations Specialist

Break Something is dedicated to helping candidates and organizations run smart, bold online campaigns that bring in dollars, supporters, and votes. We love snappy creative, taking risks, and working on causes we care about — you in?

We are seeking a detail-oriented Email and SMS Operations Specialist to join our team for the 2024 political cycle. This role involves building and managing email, SMS, and MMS campaigns, as well as performing quality control to ensure our fundraising efforts are flawless. The ideal candidate will have a technical background and a keen eye for detail, ensuring all communications meet our high standards.

Key Responsibilities:

• Build and deploy email campaigns, ensuring all content is accurate and visually appealing.
• Create and manage SMS and MMS campaigns to engage and mobilize supporters.
• Perform thorough quality control checks on all outbound communications to ensure accuracy and adherence to brand guidelines.
• Collaborate with the fundraising team to develop and refine campaign strategies.
• Troubleshoot and resolve any technical issues related to email, SMS, and MMS delivery.
• Maintain up-to-date knowledge of industry best practices and emerging trends in digital communications.

• Strong attention to detail and a commitment to quality.
• Excellent problem-solving skills and the ability to troubleshoot technical issues.
• Ability to work under tight deadlines and manage multiple projects simultaneously.
• Strong communication and collaboration skills.
• Familiarity with HTML/CSS for email design is a plus.
• Diligent, proactive, organized, and highly motivated with strong analytical skills.
• Flexibility to occasionally work weekends and evenings, especially as we gear up for peak election times and experience high volumes with our clients.
• Bonus: Experience with SMS and MMS as well as email CRMs campaign tools and platforms.

*This is a contracted position for the 2024 political cycle, ending on November 8th, 2024, with the option for extension based on performance and campaign needs. The position is eligible for inclusion in our bargaining unit and is salaried with competitive benefits and paid time off.*

The negotiated salary band for this position is $50-$59k annually. We pride ourselves on offering some of the best benefits in the industry, including but not limited to:

• 100% employer-paid premiums for platinum-level medical plan on a national health care network
• 100% employer-paid vision and dental insurance
• 401(k) with 5% employer match and immediate vesting
• 15 paid holidays, 20 days of paid time off, sick leave, and bereavement leave.
• Summer and/or Winter Fridays (cycle dependent)
• Paid parental and medical leave at 100% of your salary
• Financial support for reproductive and transgender care
• Company issued Mac laptops
• Regular stipends and/or reimbursement for: Cell phone service, wellness, home office, meals and more.

Break Something is an equal opportunity employer and people of all backgrounds, ethnicities, sexualorientations, and identities are encouraged to apply.